- Placing an order:
- Online 24 hours a day
- On the phone on weekdays between 09:00am and 18:00p.m., on Saturdays and Sundays between 10:00a.m. and 16:00pm.
- Prices shown on our website include VAT but they do not include delivery fee which adds to the total amount of your order automatically. (Delivery fee is 2.400 HUF inside the area of Budapest, for further destination see „Price of delivery” )
- The price of each item includes gift wrapping and a gift card on which you can add your personal text during the order. We regard your order confidentially.
- Products; Colours; Availability
- The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. You may not create a link to this website from another website or document without FLEURT’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Hungary.
- As our employees make unique bouquets variations are possible therefore FLEURT reserves the right of change. Considering that flowers are fresh daily products, some components of the bouquet or composition you ordered might not be in stock. In this case substitution of components is permissible but we guarantee that you will get a bouquet very similar to the chosen one in style, form, value and assortments of flowers.
- In case you insist on an exact type or colour of flower, please let us know and place your order minimum 3 days in advance of the time of delivery.
- If you cannot find an exact type of flower you have in mind, please contact us via e-mail or telephone.
- Payment methods:
- Payment with credit card on our webshop via the Simple system.
- Money transfer by post: please note we only deliver the order after having received the amount or a verification of the transfer already being in progress via e-mail.
- Pay by wire: please note we only deliver the order after having received the amount or a verification of the transfer already being in progress via e-mail.
- Cash on delivery (You pay by cash when receiving your order.)
- With credit card or cash in our shop.
- After placing your order, the system sends an automatic confirmation e-mail. This e-mail is not a contract between customer and vendor, but merely means your order has been registered and forwarded to the employees of FLEURT.
- Order Cancellation Policy:
- FLEURT does not allow orders to be edited or cancelled after acceptance of the order pursuant to our Order Acceptance Policy described above or, if earlier, within forty-eight (48) hours of the requested delivery date or within the seven (7) days prior to Christmas, Valentine’s Day, Women’s day or Mother’s Day (because of our extremely high volume of orders during these times).
- In case you cancel your order 24 hours prior to delivery, we give back 50% of the amount. Ordering Products and Services You must be 18 years or older, and have a valid credit card, with full authority to use it, to submit an order for products or services through our site.
- When agreed on retransferring the amount already paid via Simple, FLEURT will deduct a 3% as transfer fee.
- Returning the product is possible only if the vendor and the customer has agreed in advance.
- If the product is damaged, -and it is proven to have happened before handover- please send it back to us and we replace it immediately on our own expense.
- The customer can legitimately request the change of bouquet or the price back in case the returning is accepted by the vendor.
- We cannot take the responsibility for other compensations.
- Complaint after delivering and having received the product is not possible.
- The parties aim for common agreement. In lack of common agreement the paties should accept Pesti Kerületi Bíróság (Regional Court of Pest) as the court of competent jurisdiction.
- Terms of delivery:
- FLEURT Tend Kft. is in charge of delivering the ordered bouquets and gifts. Delivery means taking the goods to the recipient within determined time.
- We deliver every day from 9 to 21 hr. In case you would like your order to be delivered during an earlier or later time of day, please contact us.
- Please make sure the recipient is at home at the time of delivery
- When delivering to a workplace, please give name of company.
- Please give us your phone number so we can contact you in case of complications.
- Products that can be ordered express are to be delivered within two hours. In case vendor is unable to complete delivery within the given time range, vendor is obliged to inform customer immediately and discuss another time of delivery. If the information given by the customer is not correct or is non-existing the vendor cannot be blamed for not delivering the ordered product.
- A signature is not required; the carrier may leave the package if no one is available to accepts the delivery
- On Valentine's day, International women's day and Mother's day we cannot guarantee "express" deliveries, only that the package will be delivered in 4 hours of given interval.
- FLEURT is not responsible for:
- Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
- Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
- Product quality problems caused by improper handling by the recipient.
- Flowers, plants, chocolate, sweets, gift products and preserved items delivered to incorrect addresses supplied by the sender.
- If such a hindering factor occurs, the vendor will inform the customer and discuss the following:
- We contact customer to determine whether we can leave the product with someone else on the address.
- We bring it back to our shop and contact the recipient to pick it up.
- We deliver it again after receiving the payment of another delivery fee, but only in maximum 72 hours after the original delivery date, due to the perishable nature of cut flowers. After 72 hours the customer has to pay the full price of the product again as well as the extra delivery fee.
- Price of delivery:
- 2.400 HUF within Budapest
- Delivery outside Budapest:
Alsónémedi 4900 Ft Biatorbágy 4900 Ft Budajenő 4900 Ft Budakalász 3500 Ft Budakeszi 3500 Ft Budaörs 3500 Ft Budaörs-Kamaraerdő 3500 Ft Csobánka 4900 Ft Csomád 4900 Ft Csömör 4900 Ft Dány 5900 Ft Diósd 4900 Ft Dunaharaszti 4900 Ft Dunakeszi 4900 Ft Dunavarsány 5900 Ft Ecser 4900 Ft Érd 5900 Ft Érd-Parkváros 5900 Ft Érd-Érdliget 5900 Ft Etyek 5900 Ft Felsőpakony 4900 Ft Fót 4900 Ft Göd-Alsógöd 4900 Ft Göd-Felsőgöd 4900 Ft Gödöllő 4900 Ft Gödöllő-Máriabesnyő 5900 Ft Gyál 4900 Ft Gyömrő 5900 Ft Halásztelek 4900 Ft Herceghalom 4900 Ft Isaszeg 5900 Ft Kerepes 4900 Ft Kerepes-Szilasliget 4900 Ft Kistarcsa 4900 Ft Leányfalu 5900 Ft Mogyoród 4900 Ft Nagykovácsi 4900 Ft Nagytarcsa 4900 Ft Ócsa 5900 Ft Páty 4900 Ft Pécel 4900 Ft Perbál 4900 Ft Pilisborosjenő 4900 Ft Piliscsaba 4900 Ft Piliscsaba-Klotildliget 4900 Ft Pilisjászfalu 4900 Ft Pilisszántó 4900 Ft Pilisszentiván 4900 Ft Pilisszentlászló 5900 Ft Pilisvörösvár 4900 Ft Pomáz 4900 Ft Pusztazámor 4900 Ft Remeteszőlős 3500 Ft Solymár 4900 Ft Sóskút 5900 Ft Szada 5900 Ft Szentendre 4900 Ft Szigethalom 4900 Ft Szigetmonostor 5900 Ft Szigetszentmiklós 4900 Ft Sződliget 5900 Ft Tahitótfalu-Tótfalu 5900 Ft Tahitótfalu-Tahi 5900 Ft Taksony 4900 Ft Tárnok 4900 Ft Telki 4900 Ft Tinnye 5900 Ft Tököl 4900 Ft Törökbálint 4900 Ft Üllő 5900 Ft Üröm 4900 Ft Vecsés 4900 Ft
- You will need to establish an account with us to use certain features of the site (e.g., to order products and services from the site). During the account registration process you will be asked to select a unique password. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under the password. By logging into the webshop, you represent and warrant that: (i) you are the customer who registered for the services; (ii) that you are using the services only for permitted purposes; and (iii) you are not a competitor of FLEURT, or agent thereof. You will immediately notify us of any unauthorised use of the password or account or any other breach of security. You agree to exit from your account at the end of each session. Please notify us at [email protected] of any potential unauthorised use(s) of your account, or breach of security.
- If you create an account, you represent and warrant that: (i) you will not select or utilise a user name of another person with intent to impersonate that person; (ii) you will not select or utilize a user name in which another person has rights, if you do not have that person’s authorisation to use such name; (iii) you will not select or utilise a user name that FLEURT in its sole discretion deems offensive; and (iv) you are not a competitor of FLEURT, or an agent thereof.
- Intellectual Property Rights of FLEURT:
- Each of our Sites is owned and operated by us and are © ALL RIGHTS RESERVED. “Site Content” means all features, materials, information, content, text, site design, graphics, logos, icons, images, audio and video clips, and software appearing on or offered on our site, as well as the selection, assembly and arrangement thereof, and includes our greeting, hint, reminder or Track & Modify Your Order services, our Affiliate Program(s) and corporate accounts, the ability to order products and services and receive newsletters and promotional emails. Unless otherwise specified, all Site Content is the sole property of FLEURT or its suppliers/licensors. All Site Content is protected by hungarian and international copyright and other intellectual property laws. All rights not expressly granted herein are reserved.
- Other General Provisions
- Data Transmission
FLEURT Trend Kft.
1051 Budapest, 12 Zrínyi street
Phone: +36 1 321 8122, +36 70 367 5784
E-mail: [email protected]
Company Registration No. 01-09-715983
Bank account number (HUF): HU37 11600006-00000000-78580709
Bank account number (EUR): HU52 11600006-00000000-78581700
Bank name: Erste Bank Hungary Zrt.
SWIFT code: GIBAHUHB
Bank address: 1021 Budapest, Hűvösvölgyi út 138.
Bank country: Hungary
If you have any comments or questions, please do not hesitate to contact us via chat or at [email protected]!
Enjoy your shopping!